Real Haunted Houses

Real Haunted House

Banff Springs Hotel

Banff, Alberta

In the 1920s, a young bride was descending the spiral staircase from the bridal suite, en route to her wedding. On the way, her long, flowing dress was set ablaze by the candles lining the staircase. While attempting to extinguish the flames, she slipped, falling down the staircase and resultantly breaking her neck. Employees of the hotel have reportedly heard strange noises emanate from the bridal suite when it is not being occupied. They have also seen a figure in a long, flowing dress descending the stairs. The dress of the apparition will then catch on fire, and the figure will vanish.

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Nadine says:

April 17, 2008, 2:12 pm

Hey all, My husband and myself stayed at the Banff springs hotel for our honeymoon from April 13, 2008-April 16, 2008 and we were unaware that it was haunted. We stayed in the honeymoon suite room 807 and the only weird experience we had was our first night there. I was sleeping but my husband woke hearing someone walking up the stairs to the bedroom at the foot of the bed he seen a dark image standing at the foot of the bed by this time I awoke asking if he had heard a noise like someone walking up the stairs and he explained what he saw. We both figured it being a strange and old place the noise being pipes creaking and the room playing tricks on our minds but the next morning when we awoke we were complaining that the room was really warm I went downstairs to make coffee and he stayed in bed another couple minutes and the window at the foot of the bed opened up letting the breeze into the room. We are just guessing if it was a ghost he was just trying to be helpful. But we both have full intentions of going back and checking it out one day.

Audrey says:

July 13, 2008, 2:46 am

I visited beautifuly Banff in May of 2006. We went to the Banff Springs hotel just to check it out because it looks so gorgeous. Ihad the most uneasy feeling right away. We walked through the hotel and down the halls and I started to feel absolutely terrified. Then I became nauseous and told my friend that I had a feeling something horrible had happnened at the hotel. I felt it. I’ve never been so affected by a place in my life. I left as soon as possible and when I got outside I almost threw up. I never knew the hotel was haunted until now. Obviously, my subconscious mind knew of the uneasy spirits because I got so sick!

Kay says:

August 4, 2008, 2:44 pm

I worked at the Banff Springs for 3 years. Never saw the bride (honestly think this story is totally fabricated, I tried to find any record of such an event and couldn’t…) also can tell you that during the time I was there at least, staff were not given instructions about what they could or could not discuss with guests vis a vis hauntings. Also the story about “873” was linked to a different room when I was there, although the story at that time was that the room had to be redecorated and then could be rented out again, not boarded up…

Having said that, I did have some odd experiences, the strangest one was early in my time there when I was a chambermaid and doing a room check in the morning. I saw a guest go into a room but when I got to that room, it (and all the other rooms on that side of the hallway) was out of order (stripped and being renovated) and there was no one to be found in any of them. I was never out of sight of the room I saw the man go into and no one else was on the floor at that time. Was either the 3rd or 6th floor, can’t remember.

former employee says:

August 6, 2008, 3:56 pm

I worked at the Banff Springs in 2004-2005.. while I was there I never encountered anything too mysterious!
I used to clean a section on the 8th floor, including the honeymoon suite. In that room it would be extremely HOTT!! I would check the thermostat and it was always off! I was always so nervous cleaning that section of the hotel.
When we had our orientation we were told all of the different stories, from the bellhop, to the bride, to the family killed in one of the rooms, to the child who died in one of the bathtubs.
My boyfriend also worked there, and he was a night cleaner. One night while cleaning the bowling alley area of the hotel, he heard something telling him it was 6am. He was the only one in the place at the time. (He unlocked the door on the door on the way in and locked it behind him.)
After he heard someone telling him it was 6am he grabbed the broom and started hollaring at him.
He was telling one of the managers about it and they told him of a bartender that was killed and that he would tell people that it was 6am and time to go to bed.
I was also startled by a guest one night that swore that she seen something in the mirror in one of the washrooms. I thought it was because she was intoxicated, but then i read stories about the same thing.
I am kind of glad that I am no longer there, but I would love to go back to investigate some more. I am going to look through some of my pictures and see if I can find anything.

amanda says:

September 2, 2008, 1:16 am

hi,,, i was in the banff fairmont this weekend ,didnt know of it being i took pictures all night i got tons of orbs in photos in one photo i took of my husband ,his shadow is on wall and in his shadow there is a face….. its the wierdest thing. one more photo i have a large fod or mist on one side of room,dont know what it was…another night we came in to our room and our bathroom sink was running water .i cant wait to go back and see waht else may be there or happen

Cathrin says:

September 13, 2008, 11:35 pm

I went to the Banff Springs Hotel when I was 14 years old, so 1979. I absolutely felt so in love and energized by this place. I told my mom that I was going to get married here. It wasn’t a wish, more of a premonition. I lived in Vancouver at the time. 19 years later, I was dating a man who lived Calgary, he asked me to marry him and low and behold, Banff Springs Hotel was only an hour drive from his place. I actually got married in the church in town, but we had our reception at Mt. Stephen Hall. We later stayed in the bridal suite (if it’s the one with the spiral stairs, jacuzzi and upstairs bedroom). It was the most amazing and happiest day of my life. I am so in love with this hotel and I can’t wait to go there for our 10 year anniversary. If there are ghosts there, they must be my relatives or best friends because they are so nice to me.

Marnie says:

October 24, 2008, 11:44 pm

I worked at the Banff Springs Hotel for six years, and never, ever saw anything. I believe it’s nothing more than a ploy to tempt people to stay there. It’s a lovely building, and hosts beautiful grounds, but is it haunted? No it isn’t.

john lemmon says:

October 25, 2008, 12:08 pm

yeah i saw a ghost over there too , it been a long time since i seen it , now i remember it was a darkness night and thunder and no power at time, all of sudden i saw a ghost a big ghost a scary ghost i want to call the police 911 but i dont have a cell phone with me beside i remember my cellphone has no $$$ left, i want to take picture but i dont have the camara with me, too bad otherwise i can show u guys a picture of a ghost, it was long time ago about a ghost story in 1820 if i remember correct.

D says:

January 28, 2009, 8:33 am

I used to work at the hotel doing night time security and there are things that happened that can’t be explained. I’ve seen reflections in mirrors that were not my own, I’ver heard childerens laughter at 3am with no one in sight, I’ve had lights turn on and off on me for no reason.

LOORAN! says:

February 2, 2009, 12:03 pm

I have never been there.
I am doing HISTORICA on it though.
It would really help.

D says:

February 15, 2009, 7:48 am

Sure Looran:

In the month of January 2005, myself and another night time security guard were walking through the Conservatory. The conservatory is located in the back of the hotel, 2nd Public floor near the Rundle lounge. The Conservatory is also conveniently located near the â??Burning Bride Stair Caseâ?. The Conservatory has two public access points: The main doors, and a hallway lined with mirrors. I was walking down the hallway with my partner 10 feet behind me. I looked at the mirrors and saw my reflection along with my partners reflection. I also saw a third reflection further down the mirrors. The figure stood there. I glanced back at my partner and then looked at where the reflection was. It was no longer there. We ran into the Conservatory lounge area but saw no one. And no signs of anyone being there. Thing like that happened to each of us that worked nights there. Usually when you least expect it.

Gwen says:

February 28, 2009, 6:24 pm

Banff Springs Hotel: I went in the spring of 2007 to the Banff Spings Hotel and I couldn’t sleep, So I went and walked around the hotel it was close to midnight and I saw an apparition- It was near the bottom of the sprial stairway and I took two digital photos one with a orb and one with out.

Baby_Gurl says:

March 9, 2009, 10:07 pm

My friend went there and omg they say someone on a staircase on the camera and the room to

Brooke says:

May 18, 2009, 7:15 pm


Just to let you guys know. The bride and the staircase is a legend. It’s not true….

Lisa says:

July 13, 2009, 5:21 pm

My husband and I stayed at the Banff Springs hotel in 1997. We had heard the story of the bride who caught fire and fell down the stairs. They had the stairway blocked off. After having dinner one night I convinced my husband to take my picture on that staircase. We returned home, I had my photos developed and was looking through them. The picture that was taken on the staircase, had several bright white orbs blocking most of me on the staircase. On the step that I was stepping down on, had two little white orbs on the step. When I saw this I got chills. I felt like it was the bride and she didn’t like me up there. I thought maybe it could be the flashing on the camera or something so I took it to a photo place and they couldn’t explain it. I never sent the photo to the hotel but I’m thinking about it.

Will says:

August 24, 2009, 8:36 am

I visited my brother who’s living in Calgary, and we decided to make a day trip to Banff. We took a tour into the hotel and it was amazing from inside. It became dark so we decided to just sleep in the car and next morning head back to Calgary. We parked somewhere near the hotel, by the river where you can see the water falls. At around 3:00am I woke up on the sound of very loud human footsteps, just came like a snap very near to the car, to wake me and my brother instantly. We couldn’t see or hear anything later, and we couldn’t sleep either. I just knew today from this site that the hotel is haunted, and I believe the area surrounding it too!

miranda says:

December 15, 2009, 3:40 pm

i wanna go so bad.

kath says:

June 15, 2010, 1:22 am

I have just started working at fairmont and I was aware of the stories of it being haunted before I started working there.

I’m kind of dissapointed as I wanted to experience something, anything.
but as I must admit some of the rooms are quite creepy and very old I havnt experienced anything related to these stories such as the bellman sam appearing or anything.

The closest Thing would be my co worker tells me sometimes when she is working in the store alone the doorbell will go off on its own.

kath says:

June 15, 2010, 1:27 am

I even went up the the room with the room missing to ‘feel something’ as I’m normally quite sensitive to those kinds of things but I got nothing.

The room with the dance hall and the huge painting , overlooking the court yard freaks me out like nobodys buisness though ..always feel like that painting is watching me

kath says:

June 15, 2010, 1:32 am

I went up to the room on the 9th floor where the room is missing to ‘feel’ something’ as I’m normally quite sensitive ,but I got nothing.

But the dancehall with the huge painting of the man overlooking the court yard creeps me out like nobodys buisnes..i always feel like that painting is watching me

Mark says:

July 3, 2010, 12:57 am

Kath, I get the same feeling from that painting. I was there for a wedding last summer. Lots of cold spots on the 9th floor. I am planning on heading there in the next couple of weeks. Can’t wait:)
Love this hotel!

Crystal says:

October 3, 2010, 3:28 am

It’s a beautiful hotel. Stayed there on 2 separate occasions with my husband and our 2 kids. Never experienced anything paranormal at all so I believe it’s all nonsense and a bunch of made up stories. Had a great time!

jadde, says:

October 22, 2010, 1:26 am

like wtf,
im stayin in this hote right now:O..
scary stuff thou…

KD says:

January 9, 2011, 4:08 am

I stayed at the Banff Springs with my parents this summer and I don’t know if there are natural reasons for what we experienced but see what you think. My mom and I went up to 873 and my mom wanted to take a photo of me standing there. I leaned closer to the wall and heard what sounded like a TV left on, I could sort of hear words but not sure what was said. When we were leaving, we looked at a photo shot by digital camera and there were two joined orbs (dust?) and one larger and faint orb over my head, and up on the ceiling was a small mist, but you have to zoom in. We didn’t want to stay up there. We saw a room numbered 666 on the way to a friend’s room, and when we were sleeping the closet door opened all the way by itself because you have to push that door open, I didn’t see any vents facing it. My mom swore that she closed the door but it was wide open when we woke up. I remember my parents asking me if I got up and went to the closet but I was as surprised as them. Taking a look in Mt. Stephens one evening felt sort of creepy, maybe because of the red glow from candles in there but something else I felt. One experience happened when I was riding the elevator back to my room, it skipped my floor and went to the 6th, I don’t remember seeing the other people in there selecting that floor. I enjoyed staying at this beautiful hotel, as creepy as it can be in some areas. If you ever stay on the 5th floor, try the smoked salmon 🙂

matt says:

March 16, 2011, 12:48 am

Room 873. I read somewhere that room 873 was a restroom and connected to two adjacent closets. When the restrooms were no longer needed it was sealed up. However I have only read that version once. Does anyone know when the murders took place? Are there police reports/newspaper articles about it? And my biggest question, which would help determine wether or not it used to be a hotel room is the view from the outside! On the outside walls of the hotel there should be a window for that room. Is there one there? If not is there a large gap between windows of 872 and 874?

Lance says:

March 16, 2011, 2:30 am

I was there for the past three days and I’ll tell you what. I like pushing my own button for the elevator going up to my room and it did seem kind of odd having the elevator door open up as I was walking up to push the call button. All I need is the hair on the back of my neck standing up to decide on never going back to that hotel. Good-bye Banff Springs 🙂

carla says:

August 23, 2011, 12:26 pm

i went here and i saw something going down the stairs and that i saw somebody and it was invisable it was a girl

Amanda says:

October 22, 2011, 10:49 am

I just got back from a conference at the Banff Springs hotel. We went looking for room 873 and sure enough, it doesn’t exist. You can plainly see where a door used to be because of a baseboard replacement.
The next night I was outside at the rear of the hotel and it was pitch black. We counted up to the eighth floor and all the lights were on (it was around 10pm) except for two windows near where 873 would be. We worked under the theory of “if it’s closed off, then no lights would be on”. But about a half hour later we were on our way back inside and I noticed a faint blue glow and flickers – like a tv was on – in those windows. It was bright in one room and like it reached into the other window. Theory – the room was closed off to make another room bigger.
On Thursday we took the guided tour of the hotel and after all was done, my colleague asked the tour guide (who has worked there for fifty years) if it “was true about 873”. He said “it is, but not what you’re thinking”. Turns out, 873 was closed up, divided in two to make the two rooms on either side bigger. No murder, no ghosts, nada.
Case closed

LukeS says:

January 12, 2012, 3:41 am

We stayed at the Fairmont Banff Springs this Christmas, 2011. I can confirm Room 873 has been covered over to look like it never existed.Tap the wall and find out! The door entrance light still remains where it used to before the door was closed in.

Rob says:

May 2, 2012, 10:06 pm

Hmm Amanda is wrong. I stayed there is 1999. Heard all the stories. The Bride and the Stiar case. The Bellman named Sam, but the murder(s) in 873 was most interesting because when I stayed there the door was there. I went up to it and noticed that there was no door knob or room number. I banged on the door as to challenge the ghost and to my amazement… I heard a little girls voice and could swear the TV was on.
I asked several hotel employees about the “ghost” all confirmed that the room was haunted. No employee wanted to be up there and they always heard the TV on. Back when the room was used the house keepers hated to clean it and all said they where always turning the TV off.
Its an amazing Hotel and I would love to go back. Banff Springs is one of the most beautiful destinations ever!

Jack (John) McGann says:

June 25, 2013, 10:44 pm

I arrived to work at the Springs in early May 1980 as a business student hired from Seneca college in Toronto. I was housed on the second floor of the Upper Annex which over looked the turn around of the front entrance to the hotel. I worked in the Alberta Room dinning room as a bus boy then moved to room service and bus tour banquets.I worked for Sharook and Joseph and Bill and Louis Boudoin. I had many strange occurances while working in room service, clearing the halls of meal carts late in the evening and seeing movement out of the corner of my eye as you passed the intersecting hall ways. The most disturbing was using the washrooms to the right of the entrance way to the Ball Room, while sitting in the stall doing my business all the taps over the sinks came on all at once I left without attempting to turn them off. The other incident was doind a reset of tables in the Rob Roy room late in the evening and all of the amber lighting would turn off and on in a random order I never again set foot in that dinning room after that incident. If anyone from this time remembers please feel free to contact me.

jayme says:

October 25, 2014, 9:46 pm

I worked in the hotel for six years, not part of the hotel staff but with the concessions, and in those 6 years I experienced many strange things. As part of the concessions we didnt use the staff bathrooms (too far to go) but would run up to the bathroom next to Mount Stephen Hall, We knew enough about the ghost stories to not go alone, one evening my friend and I went up to the bathroom, We went into the bathroom stalls, both of us saw a figure in black move past the doors (the stalls have cracks between the door and the walls) we heard the door open and we both bent down to see if there were any legs, there werent,, the stall was empty. A year later we both went to the bathroom again, my friend to use the loo, and me as moral support. I sat at the chair in front of the mirror that had 3 sections, that you could move back and forth to see the back of you etc.. When I was growing up.. there was an old wives tale that said if the 3 sides folded up to form a triangle, it was a gateway to the devil.. so while I was sitting there waiting, I accidentally let the mirror fold up on itself… didn’t think anything of it til about an hour later, when I was telling one of the other store clerks bout the old wives tale and what had happened with the mirror…well this old man came walking down the hallway.. dressed all in red.. freaked me out… skip ahead about a year and I’m in a bar in Calgary telling this story to some friends and in walks the same old man dressed in red again…
I also worked in the antique store that was in the hotel and it was common for things to move from place to place, if I went on break something was always in a different spot, when that happened I would just ask them to put the item back and I would leave the shop for 5 minutes. when I came back the object would always be back where it was s posed to be.

Jimmy says:

January 2, 2017, 1:44 am


During my honeymoon in 1993 I had a ghost visit me in my room. I don’t remember what room we stayed in. I felt someone touching me during the night. It was not my wife. I got up and saw a small boy dressed in pin stripe suit hovering above my new wife. It was real and I yelled to get out. My wife was sleeping and then became awake when I started yelling.

This was real. The ghost appeared normal and then turned sinister looking.

I did not sleep the rest of the night. My wife said I was yelling and not making sense.

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